HVAC Service Manager

Economy Air Conditioning & Heating, Inc. is hiring an HVAC service manager for immediate consideration!

Please send resumes to: 

Requirements:

  • Associates degree or equivalent trade school.
  • Minimum 10 years field experience.
  • Technical knowledge of HVAC and Mechanical systems.
  • Knowledge of mechanical codes.
  • Able to read blue prints and specifications.
  • Knowledge of Microsoft Excel, word, outlook, and Bluebeam.
  • Work well with others and a team player.
  • Valid drivers license and good driving history.
  • Back ground checks are required.

Duties:

  • Planning, organizing, controlling, and coordinating the Service Department.
  • Arranging for training of service department employees in proper company procedures and practices.
  • Estimating service work.  This may include visits to job sites for pre-bid meetings and contract discussions and negotiations.
  • Working with the Controller and President on the collection of problem accounts.  Negotiating credit when necessary, overseeing open account customers.
  • Resolving customer complaints in a timely, efficient and cost-effective manner, projecting a professional and customer friendly attitude.
  • Managing the necessary administrative records and controls to protect the interests of the corporation and the customer, to include prompt and accurate invoicing.
  • Implementing quality control procedures for the Service Department to ensure optimal customer service, efficient use of equipment and time, and meeting of departmental strategic and budgetary goals.
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